1. Information We Collect

• Personal Information: Name, mobile number, email address, or any other details you provide through contact forms, feedback, or registrations (if any).
• Device & Usage Data: This may include device model, operating system, IP address, browser type, and usage patterns for performance and analytics.
• Location Data (if enabled): With your consent, we may access GPS or approximate location to help you discover nearby tourist destinations or services.
• Media Access (optional): If the app provides photo sharing or feedback with attachments, we may request access to your gallery or camera.

2. How We Use Your Information

• Improve app functionality and user experience
• Provide personalized tourism services and suggestions
• Process feedback and handle queries
• Monitor app usage for maintenance and development
• Comply with legal or regulatory obligations

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

• Government departments or tourism stakeholders for coordination
• Authorized service providers helping in app operations or analytics
• Legal or regulatory authorities when required by law

4. Data Security

• We use secure servers and protocols to safeguard your information. However, while we strive to protect your data, no system can be guaranteed 100% secure.

5. Your Rights

• Request access or correction of your personal data.
• Withdraw consent for certain data access (e.g., location or media).
• Request deletion of your information (where applicable).

6. Third-Party Services

• The app may include links to third-party websites or services (e.g., booking portals, maps). We are not responsible for their privacy practices and encourage you to review their policies.

7. Children's Privacy

• This App is not designed for children under the age of 13. We do not knowingly collect personal data from children.

8. Policy Updates

• We may update this Privacy Policy from time to time. You will be notified of any material changes via the app or on our official website.

9. Contact Us

For any questions or concerns related to this Privacy Policy, you may contact:

• Department of Tourism, J&K Government
• Tourist Reception Centre (TRC), Srinagar, Kashmir
• Email: dirtourism-kashmir@jk.gov.in, directortourismkmr@gmail.com
• Phone: 0194-2502279, 0194-2502512
• Helpline: +91-8899931010, +91-8899941010
• Website: www.jandktourism.jk.gov.in